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We can lose a customer, a contract or even a job, in the absence of awareness and attention. But these are not part of the modern management lexicon. Why? Because awareness and attention cannot be measured.
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Recent studies have shown that offering support and attention to others brings about even greater feelings of wellness and helps reduce our own stress.
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Attention has become more of a need than a want, although it also remains true that seeking external endorsement makes you vulnerable to self-doubt.
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